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Privacy Policy

Commitment to Privacy

Soundshore Technology Group LLC is committed to your privacy. This Privacy Policy describes the information that we collect, how we obtain and use information from our clients who use services and products (‘Clients’) from Soundshore Technology Group LLC, and from potential Clients who have communicated, made contact, or interacted (‘Visitors’) with Soundshore Technology Group LLC. Except as set forth in this Privacy Policy, we will not trade, sell, or disclose any Personally Identifiable Information (‘PII’) to any third party without your consent and we will not disclose or make available any PII to any third parties seeking to market third party products without your consent.

Collection of information

Soundshore Technology Group LLC shall collect PII including, but not limited to: name, physical address, email address, telephone number, billing and other personal information from Clients when initiating service and/or regarding the provisioning, support of products and services.

Soundshore Technology Group LLC may collect PII from Visitors in any visit to our website, any communication about our services and products, and any other transactions or interactions with Soundshore Technology Group LLC. Soundshore Technology Group LLC may also collect Non-Personally Identifiable Information from Clients and Visitors regarding usage of our services or our web sites (“Non-PII”). Non-PII may include system logs, time spent using certain services, cookies, and other information which does not specifically identify any one individual. As is the case with many websites, we may capture certain “clickstream data” pertaining to your usage of our website and services.

Clickstream data can include: information about your computer or device, web browser and operating system and their settings, the referring page that linked you to the site, the pages or ads you see or click on during your visit and when and for how long you do so, items you download, and any search terms you have entered on our website or a referral site.

“Cookies” are pieces of information that may be placed on your computer by a website for facilitating and enhancing your end-user experience, communication and interaction with that web site. Many web sites use cookies for these purposes. We may use cookies to customize your visit to our web site and for other purposes to make your visit more convenient or to enable us to enhance our service. In addition, we may use such devices in our HTML-based emails to track the usage of such emails in the same manner as the usage of our web sites are tracked.

You may stop or restrict the placement of cookies on your computer, including third party cookies, or flush them from your browser by adjusting your web browser preferences. Cookie restriction may interfere with, or limit, some website functionality.

You should be aware that any PII which you voluntarily include and transmit through publicly accessible forums (i.e., blogs, instant messages, and social media) may be viewed and used by anyone with access to such forums. Soundshore Technology Group LLC is unable to control such uses of your PII, and by using such services, you assume the risk that the PII provided by you may be viewed and used by third parties.

Use of Information

Soundshore Technology Group LLC will use PII to (1) market products and services to Clients and Visitors that Soundshore Technology Group LLC believes may be of interest to them, (2) provide services and products requested by Clients and Visitors and (3) enable its vendors, contractors and partners to provide and assist Soundshore Technology Group LLC in the marketing and provision of such services and products to Soundshore Technology Group LLC, Clients, or Visitors or to participate in joint marketing offers with Soundshore Technology Group LLC. In our contracts with vendors, contractors and partners, we require them to protect PII and to limit their use of such information to the purposes for which it is provided. They may not use this information for their own independent marketing purposes. If you purchase products and services offered jointly by Soundshore Technology Group LLC and one of our partners, PII may be received and shared by both Soundshore Technology Group LLC and our partner. Each company’s privacy policy may apply. However, we will not share your billing information with any third parties unless they are involved in processing payments for services that you have purchased from Soundshore Technology Group LLC. Soundshore Technology Group LLC only works with partners whom we believe maintain high standards with respect to privacy and consumer rights.

Soundshore Technology Group LLC may also use and disclose PII to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our service or network, as required by courts, administrative agencies, or a sale, merger, or reorganization of Soundshore Technology Group LLC’s business.

Security

Soundshore Technology Group LLC has invested and deployed a wide variety of technology, security tools, and procedures to ensure the privacy of information on its network. Wherever we collect PII, that information is encrypted and securely transmitted. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store PII are kept in a secure environment. In addition, Soundshore Technology Group LLC has implemented policies and procedures to ensure Client and Visitor privacy is safeguarded throughout our organization. Only employees who need the information to perform a specific job (for example, billing or client service) are granted access to PII.

Soundshore Technology Group LLC will continue to revise policies and implement additional security features as new technologies becomes available. However, no system or service can give a 100% guarantee of security. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information when using or accessing our services and our network.

Communications

Soundshore Technology Group LLC will not read, listen to, or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using Soundshore Technology Group LLC services except as required to ensure proper operation of services or as otherwise authorized by law, or with your prior consent.

Account Information

Subject to certain security requirements, Soundshore Technology Group LLC will do its best to honor requests from Clients for their own account information, including name, address, company, or billing information. The Client is responsible for ensuring that the information on file with Soundshore Technology Group LLC is current and accurate.

Third Party Web Sites and Services

Soundshore Technology Group LLC does not endorse, screen, or approve, and are not responsible for, the privacy practices or the content of other websites and services. Soundshore Technology Group LLC does not assume, and expressly disclaims, any liability for third parties that have been provided with information as permitted by this Privacy Policy or who have collected information as permitted by this Privacy Policy (such as advertisers using third party cookies).

Notice to California Residents

Your California Privacy Rights: If you are a California resident, you have the right to receive: (a) information identifying any third party(ies) to whom Soundshore Technology Group LLC may have disclosed, within the preceding calendar year, your PII for that third party’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. Soundshore Technology Group LLC will respond to these requests within thirty (30) days. California Online Privacy Protection Act Notice: Some web browsers incorporate a “Do Not Track” feature that signals to web sites that you visit that you do not want to have your online activity tracked. How browsers communicate the ‘Do Not Track’ signal is not yet uniform. For this reason, our web sites do not currently interpret, respond to or alter their practices when they receive ‘Do Not Track’ signals. Please note that third parties may collect personal information about your online activities over time and across different web sites when you visit our web sites or other online web sites and services. To find out more about “Do Not Track,” you may wish to visit http://www.allaboutdnt.com.

Social Networking

We maintain presence on several social networking and blogging platforms, such as Facebook, Twitter and LinkedIn, and we also may incorporate some third party social networking features onto our web site or utilize third-party provided platforms to publish or manage the web site or portions thereof. Through these platforms and features, we receive some PII and some web site usage information about you, and this Privacy Policy applies to that information as well. In addition, some providers of third party social networking or blogging platforms we utilize (such as Facebook, Instagram, Twitter and LinkedIn) have their own privacy policies which explain how the third parties that provide them may collect, use and protect your information (e.g., if you establish an account with such platform providers directly).

Opt-Out Policy

We are not responsible for removing your PII from lists of any third party who had previously been provided your information in accordance with this Privacy Policy. To provide Soundshore Technology Group LLC services, Soundshore Technology Group LLC must store Client PII. Clients cannot completely opt-out of all usages of their PII unless they cancel their Soundshore Technology Group LLC service(s).

Changes to this Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting such changes here. You should review this policy regularly for changes, and can easily see if changes have been made by checking the “Last Updated” date below. However, if at any time in the future we plan to use PII in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use following the posting of any changes to this policy means you accept such changes.

Terms of Service

For Clients, this Privacy Policy is subject to the Soundshore Technology Group LLC Terms of Service or other agreements between you and Soundshore Technology Group LLC. If you are a Client, please refer to the Terms of Service or such other agreements regarding certain rights and limitations with respect to your use of Soundshore Technology Group LLC’s services.

Contact Us

If you have any questions or comments regarding our privacy practices, please email Info@soundshore.net and include “Privacy Policy” in the subject line.